Privacy Policy

User Anonymity And Personal Information
Log files are maintained and analysed of all requests for files on this website’s web servers. Log files do not capture personal information but do capture the user’s IP address, which is automatically recognised by our web servers. Aggregated analysis of these log files is used to monitor website usage.

SilkyPress.com will make no attempt to identify individual users. You should be aware, however, that access to web pages will generally create log entries in the systems of your ISP or network service provider. These entities may be in a position to identify the client computer equipment used to access a page. Such monitoring would be done by the provider of network services and is beyond the responsibility or control of SilkyPress.com.

SilkyPress.com will make no attempt to track or identify individual users, except where there is a reasonable suspicion that unauthorised access to systems is being attempted. In the case of all users, SilkyPress.com reserves the right to attempt to identify and track any individual who is reasonably suspected of trying to gain unauthorised access to computer systems or resources operating as part of SilkyPress.com web services.

All log file information collected by SilkyPress.com is kept secure and no access to raw log files is given to any third party. Any log files older than 14 days are automatically deleted.

Use Of Cookies
SilkyPress.com uses website cookies to keep track of your logged in status and various other aspects of your visit to the site. These cookies are not used for purposes other than the correct functioning of the website and providing us with anonymous usage data that we use to improve the website. The cookies do not contain any personally identifiable information.

Necessary Cookies
Necessary cookies enable core functionality. The website cannot function properly without these cookies, and can only be disabled by changing your browser preferences. These cookies include:

  • PHPSESSID – this is a simple token used by PHP applications to identify your unique session on the website. Typically used to maintain the integrity of your session while transacting information with a website.
  • CatAccCookies – Cookie Control cookie. This cookie is set in order to remember preferences in regards to cookies.
  • edd_items_in_cart – cookie used by the Easy Digital Downloads software, which powers the shop functionality
  • aelia_cs_selected_currency – cookie used by the shopping cart to remember the preferred payment currency
  • __stripe_mid, __stripe_sid, m, nsr – Session cookie for Stripe, used to collect payments on the checkout page.
  • Google reCAPTCHA cookie used for SPAM protection, a service provided by Google Inc. The use of reCAPTCHA is subject to the Google privacy policy and terms of use. Place of processing: United States – Privacy Policy.

Analytical Cookies
Analytical cookies help us to improve our website by collecting and reporting information on its usage. These cookies are set only after the user has given consent to us to use cookies.

  • __utma, __utmb, __utmc, __utmc, ga, gat, gid – these are Google Analytics cookies used to monitor traffic levels, search queries and visits to this website. Google Analytics stores IP address anonamously on its servers in the US, and neither SilkyPress.com or Google associate your IP address with any personally identifiable information. These cookies enable Google to determine whether you are a return visitor to the site, and to track the pages that you visit during your session. Place of processing: United States – Privacy PolicyBrowser add-onn for opting out.

Remarketing Cookies
This type of service allows SilkyPress.com to serve advertising on third-party websites based on past use of SilkyPress.com by the user.

  • pys_fb_pixel_traffic_source – Facebook Custom Audience cookie is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of SilkyPress.com with the Facebook advertising network. Place of processing: United States – Privacy PolicyOpt Out.

Other options for Cookie opt out
The user can also manage preferences for cookies directly from within their own browser and prevent – for example – third parties from installing cookies.

Through browser preferences, it is also possible to delete cookies installed in the past, including the cookies that may have saved the initial consent for the installation of cookies by this website.

Users can, for example, find information about how to manage cookies in the most commonly used browsers at the following addresses: Google Chrome, Mozilla Firefox, Apple Safari and Microsoft Internet Explorer.

Email Addresses
Any email addresses you supply to us are held in strict confidence and are never sold or otherwise disseminated to any third parties, except where applicable laws demand us to do so.

Payment Security
Payments on this website are handled by external third-party payment providers such as PayPal and Stripe. These providers operate industry leading security and fraud prevention measures.

We never see, store or otherwise have access to any of our users’ credit card details, but merely receive notification from the payment provider if the payment has been correctly authorised on the buyer’s behalf.

Invoices and billing informations
The informations on the invoices, as the buyer’s name, address, email address or IP address are the legally minimum information required by the Austrian law for issueing an invoice. The IP address is needed on the invoice in order to prove the buyer’s location and therefore justify the applied VAT rate. The invoices are never disclosed to third parties and are kept for a minimum of 7 years, as required by the European Union Law.

Contact
Contact page or email address admin at silkypress.com